Email-Brokers only completes the order after receiving an order form by letter or fax. The price of the data supplied is based on the rates in force at the time. Any evaluation by Email-Brokers of the overall price of data is provided with no guarantee as to the final price, which will depend on the data available at the time of confirmation of the order by the customer.
An order may be cancelled within 24 hours; in this case, the starting up of the address selection remains due.
The average, normal delivery time for data is 5 working days following acceptance of the offer. This delivery time is given for information only, with no obligation. If the customer wishes to make changes to his order, after the signature of the offer, the previous delivery date is cancelled and the new date only comes into effect after acceptance and confirmation of such changes by Email-Brokers.
Payments are made in cash on delivery, in Euros, to the head office of Email-Brokers, unless agreed to the contrary in writing by Email-Brokers. Tariffs may be changed at any time. In the event of a delay in payment, Email-Brokers reserves the right, without prior notice, to increase the amount billed at 1.5% interest per month and to a lump sum in compensation of 15% of the balance due (with a minimum of 50 € per invoice) for administration costs.
Any claim must be sent to us by registered letter, under threat of being inadmissible, within 8 days of delivery. The partial use of the products or services supplied results in acceptance of the whole. Any compensation to be paid by Email-Brokers may never exceed the amount of the products or services supplied by Email-Brokers.
An order may only be cancelled with the approval of Email-Brokers. In the event of cancellation, the customer shall be liable to lump sum compensation of 50% of the price of the order (Including VAT) subject to the right of Email-Brokers to claim greater compensation if greater damages can be proven.
Contracts are subject to Belgian law and only the courts of Brussels have jurisdiction to settle claims arising out of them.